Delivery Info

All items are delivered Freepost (subject to exceptions below)

Some Postcodes in the UK are more expensive to deliver to than the rest of the country.  These will have a £1.00 surcharge added.

The Highlands & Islands of Scotland: - postcodes IV; HS; KA 27 - 28; KW; PA 20 - 49; PA 60 - 78; PH 17 - 26; PH 30 - 44; PH 49 - 50; ZE

Northern Ireland, Isle of Man and Isles of Scilly - postcodes BT; IM; TR 21 - 25


All mail is posted 2nd Class or Royal Mail 48 and usually despatched within 24 hours.  At busier times despatch may take longer.  We will let you know when your order is despatched. Delivery normally takes 3–5 working days.  For urgent deliveries or orders outside of the UK please contact us at sales@arlies.co.uk and request a quote.
1st Class Mail can be requested.  This will either be sent as 1st Class or Royal Mail 24 and normally takes 1-3 working days.
These are estimated timings from Royal Mail.  This is not guaranteed.  Delivery to remote areas may take longer.
Arlies reserves the right to use any suitable courier service such as DPD, UPS, Interlink etc.
Upon receipt of your order we recommend you check your items immediately and inform us within 48 hours of any damaged items, incorrect quantities or wrong items received.
Should you have any enquiries in relation to your order please email customerservices@arlies.co.uk or phone 01446 771746.  If there is no answer, please leave a message and we will get back to you.  Please allow 24 - 48 hours for a reply.

N.B. Working Days are Monday to Friday not including Bank Holidays.